Customer Information
1. What is Carbon Monoxide.
Carbon Monoxide (CO) is an invisible, odourless, tasteless and extremely toxic gas. It is absorbed by
red blood cells in the lungs in preference to Oxygen- this results in rapid damage to the heart and brain
from Oxygen starvation.
2. Where does CO come from?
It is produced by appliances or vehicles powered by any fuel such as coal, oil, all natural and bottled gas, paraffin, wood, petrol, diesel, charcoal etc. Normally it is vented out of a building through chimneys or flues.
3. What are the symptoms of CO poisoning?
Heavy doses of CO will cause a person to collapse and die within minutes. Lesser doses can cause
headaches, drowsiness, fatigue, nausea, vomitting and flu like symptoms.
4. How can I protect myself and my family from CO.
Install CO detectors and test regularly to make all family members familiar with their distinctive sound. Make everyone aware of the symptoms of CO poisoning. Have all appliances serviced regularly, ensure that
air vents are not blocked.
5. What should I do when the alarm goes off?
:Open the doors and windows to ventilate the area.:Stop using the appliances; turn it off if possible.
:Evacuate the property leaving the doors and windows open.
:Ring your gas or other fuel supplier on their emergency number; keep the number in a prominent place.
:Get medical help immediately for anyone suffering from the effects of CO poisoning
(headaches, nausea) and advise that CO poisoning is suspected.
:Do not use the appliance again until it has been checked by an expert; in the case of gas appliances
this must be a CORGI registered installer.

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are correct at the time of publication and we shall be under no liability whatsoever in respect of such contents.